Privacy Policy

Last updated 3 August 2026.

This policy explains what Dottie Logistics Software LLC ("Dottie", "we") collects, why, and what we will never do with it. It is written to be read, not to be survived.

The short version

What we collect

• Account information — name, work email, company name, and the role of each seat, so we know who is allowed to see what.
• Business data you enter — loads, quotes, carriers, contacts and notes. This is yours. It lives on your own instance.
• Billing information — handled by our payment processor. We never see or store full card or bank numbers.
• Diagnostics — when something breaks, we receive the error and the part of the program it happened in. These reports are scrubbed before they leave your server: email addresses, phone numbers, rates and load numbers are removed automatically.
• Location, only when a driver chooses to share it — a driver opens a tracking link or app and starts sharing for a specific load. They can stop at any time. We keep the most recent position for the life of the load, and we do not track anyone who has not started sharing.

What we never do

• Sell, rent or trade your data.
• Share one customer's information with another customer.
• Use your loads, rates or contacts to compete with you.
• Track a driver who has not chosen to share their location.

Who else touches it

We use a small number of service providers to run the product — hosting, email delivery, payments, mapping and error monitoring. Each receives only what it needs to do its job, and none is permitted to use your information for its own purposes. A forwarded email passes through our mail provider the same way any email passes through a mail server; your loads and rates never leave your own instance.

How long we keep it

Your business data stays until you delete it or close your account. Ask us to delete your account and we will remove your data from live systems, with encrypted backups ageing out on their normal schedule.

Your choices

You can export your data, correct it, or ask us to delete it. Email [email protected] and we will act on it.

Children

Dottie is a business tool and is not directed at anyone under 18.

Text messages and mobile information

When we send text messages (a driver's shipment-tracking link, or a password-reset code), we process the mobile phone number only to deliver that message. We do not sell mobile phone numbers or messaging consent, and we do not share mobile opt-in information with third parties for their own marketing. Our SMS provider transmits the message on our behalf and is not permitted to use the number for any other purpose. These messages are transactional and infrequent — a tracking link is sent once per load, and a reset code only when you request one. Message and data rates may apply. Reply STOP to any message to opt out; reply HELP for help.

Changes

If we change this policy in a way that matters, we will tell account holders by email rather than quietly reposting the page.

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